Returns & Exchanges
At Mustard, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. We strive to make the process as seamless as possible so you can find the perfect fit for your space.
Initiate Your Request
Log into our returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original mustard-branded boxes to ensure they remain protected during transit.
Label and Ship
Download and print your prepaid shipping label, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing